FAQ

How long does my order take to Delivered?

All orders placed before 2pm (Monday - Friday) will be dispatched on the same day at no extra cost. For orders placed after 2pm or on a weekend, all items will be processed on the next working day. Please note that we will only receive your orders from the website after payment has been made.

Do you offer international shipping? 

We only do deliveries to addresses in England, Scotland, Wales, Highlands, Islands and Northern Ireland.

What is your return policy? 

An item(s) has arrived damaged

In the unfortunate event that an item has arrived damaged, you must contact us within four weeks from the dispatch date via our email: 

Please include a photograph of the damaged/incorrect item(s) for our reference. Once your request has been logged we will contact you to let you know the next steps. Please do not return any item(s) to us until we have provided you with instructions. We will send out a replacement and cover the delivery cost or provide a refund.